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Honoring Those Who Served: ViaQuest Hospice’s Specialized Veteran Care Program

When a veteran nears the end of life, their journey carries the significant weight of service, sacrifice, and unique experiences. At ViaQuest Hospice, we understand that those who wore the uniform deserve care that honors their service and respects their unique physical, emotional, and spiritual needs.

Our veteran-focused hospice program was created to ensure comfort, dignity, and peace for those who served, offering specialized support that recognizes both their courage and their humanity.

The Necessity of Veteran-Specific End-of-Life Care

Veterans often encounter distinct challenges at the end of life. These can stem from service-related injuries, chronic health issues, or emotional experiences linked to their military time. Many carry memories or physical reminders that can resurface as health declines. Hospice care designed specifically for veterans helps address these realities with deep respect and expertise.

  • Military-Sensitive Approach: ViaQuest Hospice’s team is trained in trauma-informed and military-sensitive care. We recognize the profound impact of experiences like wartime, captivity, or military culture.
  • Integrating Respect and Excellence: By combining clinical excellence with a deep appreciation for military life, we help veterans find comfort, resolution, and peace during their final chapter.

A Commitment Woven into Our Structure

As a veteran-owned organization, ViaQuest Hospice maintains a personal commitment to those who have served. Our leadership and staff understand the values of loyalty, sacrifice, and duty firsthand.

Through our strong partnership with the We Honor Veterans program—a national initiative from the VA and NHPCO—we uphold the highest standards of care:

  • Specialized Training: Our teams receive consistent, specialized education to better serve veterans, addressing everything from navigating military benefits and entitlements to respectfully recognizing the traditions of each branch.
  • Guaranteed Honor: We ensure that every veteran in our care receives not only exceptional clinical support but also the honor and gratitude they have earned.

Connection, Recognition, and Support

Connection and recognition are vital components of healing and peace.

  • Veteran-to-Veteran Companionship: ViaQuest Hospice offers a meaningful veteran-to-veteran volunteer program. We pair veteran patients with fellow service members who share an understanding of their experiences. These volunteers offer companionship, knowing conversation, and comfort rooted in mutual respect.
  • Honor Ceremonies: We conduct personalized honor ceremonies to formally recognize and celebrate each veteran’s service. Whether it is a quiet bedside salute or a pinning ceremony with family, these moments are filled with significance, confirming that their service mattered—and continues to matter—through their final days.

Seamless Navigation of Benefits and Care

Navigating the VA system can be complex, particularly during a serious illness. Our experienced team works directly with the Department of Veterans Affairs to ensure each patient receives the benefits they have earned, including coverage for hospice services, medications, and medical equipment.

We assist veterans and their families with:

  • Accessing service-connected benefits.
  • Coordinating seamlessly with VA facilities.
  • Connecting with local veteran organizations for additional resources.

This collaboration guarantees that care is seamless, respectful, and free from unnecessary financial burden

Providing Trauma-Informed Emotional Safety

For some veterans, the end of life can trigger emotional challenges such as PTSD or unresolved trauma. Certain sounds, images, or even medical routines can bring back difficult memories. ViaQuest Hospice provides trauma-informed care designed to prevent retraumatization while fostering emotional safety.

Our clinicians, social workers, and chaplains are trained to recognize trauma responses and adapt care routines to meet each veteran’s needs. Whether this involves adjusting clinical routines, offering specialized counseling, or simply creating a quiet, calm environment, our primary goal is always to bring peace to both body and mind.

Requesting Specialized Care for Your Loved One

If your loved one is a veteran and could benefit from this specialized approach, you can request veteran-specific hospice care through ViaQuest Hospice at any time. Hospice eligibility includes individuals with a life expectancy of six months or less, when the focus shifts from cure to comfort.

Our admissions team will guide you through every step—helping determine eligibility, coordinating with the VA if applicable, and designing a care plan that honors your loved one’s service, values, and preferences.

ViaQuest Hospice serves veterans and their families across Ohio, Indiana, and Pennsylvania, providing 24/7 support and full coverage through Medicare, Medicaid, and most private insurances.

We believe every veteran deserves to finish their life’s journey with dignity, respect, and unwavering dedication to their comfort and peace.

Learn More

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Gifts in Kind

Your in-kind donations provide direct comfort to our patients and support to their families. We gratefully accept items such as comfort blankets, pillows, medical equipment, books, puzzles, and other items that bring joy and comfort during difficult times. Contact us to learn about our current needs and donation guidelines.

Mail a Check

Prefer to give by check? Mail your donation directly to our foundation office. Your contribution will be processed securely and put to immediate use supporting our patients and families. Every check, regardless of size, represents your commitment to compassionate end-of-life care in our community.

Mail donations to:
ViaQuest Foundation
525 Metro Place N, Dublin OH 43017

Kroger Community Rewards Program

Support ViaQuest Hospice every time you shop at Kroger with no additional cost to you. Simply link your Kroger Plus Card to our organization, and a percentage of your eligible purchases will be donated to support our hospice services. It’s an easy way to make a difference while taking care of your everyday needs.

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General Inpatient Care (GIP)

 Covered by Medicare, Medicaid, and many private insurance plans, this level involves moving you to a contracted hospital, hospice house, inpatient unit, or specialized nursing facility bed. This is used for acute symptom management that cannot be effectively achieved in your home setting, with treatment strictly focused on symptoms related to your hospice diagnosis, demonstrating our determination in ensuring optimal comfort and peaceful transitions.

Inpatient Respite Care (IRC)

Provided at a contracted nursing facility for up to five days, Inpatient Respite Care offers temporary relief for your primary caregiver—giving them the rest they need while ensuring you receive continuous expert hospice care. This level of care offers pure relief and peace of mind for families.

Continuous Home Care (CHC)

When a patient experiences a period of crisis with severe symptoms (such as uncontrolled pain or acute shortness of breath), Continuous Home Care can be provided. This involves a higher level of skilled nursing care delivered continuously in the home for a short period (typically 8-24 hours per day) until the crisis is resolved, showcasing our team’s resolute commitment and dedication to restoring comfort and stability.

Routine Home Care (RHC)

This is the most common level of hospice care, provided in the patient’s chosen residence—your own home, a nursing facility, an assisted living facility, or a hospice house. It includes intermittent visits from our hospice team (nurses, aides, social workers, chaplains, volunteers) to provide symptom management, personal care, emotional support, and education for caregivers, delivered with gentle guidance and a focus on maximizing daily comfort and quality of life in familiar surroundings.