A Guide to the Four Levels of Hospice Care

Navigating the journey of a serious illness can feel overwhelming for patients and their families. When the focus shifts from curative treatment to comfort and quality of life, hospice care provides a compassionate path forward. A common misconception is that hospice is a single, uniform service. In reality, it is a flexible and responsive system of support tailored to the specific needs of each individual.

To ensure this personalized support, Medicare certifies all hospice agencies to provide four distinct levels of care. This structure allows the hospice team to adjust the intensity of care as a patient’s symptoms and family needs change over time. Understanding these levels can empower you to make informed decisions and ensure your loved one receives the right care at the right time.

This guide will walk you through each of the four levels, explaining what they entail and when they are most appropriate.

1. Routine Home Care (RHC)

Routine Home Care is the most common level of hospice service. As the name suggests, this care is provided in the place the patient calls home, whether it’s a private residence, a nursing facility, or an assisted living community. The core goal of RHC is to manage symptoms and enhance comfort in a familiar, peaceful environment.

Under this level of care, the patient receives regular visits from their interdisciplinary hospice team, which may include a registered nurse, a hospice aide, a social worker, and a spiritual care coordinator. The frequency of visits is based on the patient’s personalized plan of care, ensuring they have consistent support for pain management, personal care, and emotional well-being.

2. Continuous Home Care (CHC)

Sometimes, a patient experiences a period of crisis where symptoms become acute and difficult to manage. This could include uncontrolled pain, severe nausea, breathing difficulties, or anxiety. During such times, Continuous Home Care may be initiated. This level provides more intensive, short-term care directly in the home.

With CHC, a nurse or hospice aide remains in the home for extended periods, providing skilled care for at least eight hours in a 24-hour day. The primary goal is to bring the patient’s symptoms under control quickly, allowing them to avoid a disruptive hospitalization and remain in their preferred setting. Once the crisis is resolved, the patient can comfortably return to Routine Home Care.

3. General Inpatient Care (GIP)

If a patient’s symptoms become so severe that they cannot be managed at home, even with continuous care, General Inpatient Care is the next level of support. GIP is a short-term solution provided in a Medicare-certified facility, such as a hospital, a skilled nursing facility, or a dedicated inpatient hospice unit.

This level involves intensive, round-the-clock nursing and medical oversight to address complex symptoms that require a higher level of clinical intervention. Like CHC, GIP is intended to be temporary. The hospice team works diligently to stabilize the patient’s condition so they can return home and resume Routine Home Care as soon as possible.

4. Respite Care

Caring for a loved one at the end of life is a profound act of love, but it can also be physically and emotionally exhausting. Respite Care is specifically designed to support family caregivers. It provides a necessary, short-term break for caregivers to rest and recharge, knowing their loved one is in a safe and caring environment.

During Respite Care, the patient is temporarily moved to a Medicare-certified inpatient facility for up to five consecutive days. This allows the primary caregiver time to attend to personal needs, travel, or simply get some much-needed rest. This vital support helps prevent caregiver burnout and ensures families can continue to provide the best possible care for their loved one.


The journey through end-of-life care is unique for every family, and the flexibility of hospice is designed to honor that individuality. By moving between these four levels, the care plan adapts to provide the right amount of support exactly when it is needed most. Understanding these options helps ensure that every moment is lived with dignity, comfort, and connection. If you have questions about which level of care is appropriate for your loved one or how to begin this important conversation, our team is here to help. You can reach us at 855.289.1722 or find additional resources in our comprehensive Hospice Care Guide.

At ViaQuest Hospice, we believe in surrounding your family with a circle of support, ensuring that you never feel alone on this path.

Key Takeaways

  • Hospice care is not one-size-fits-all; it includes four distinct, Medicare-defined levels to meet changing needs.
  • Most hospice care is provided as Routine Home Care, focusing on comfort and quality of life in the patient’s preferred setting.
  • Continuous Care and General Inpatient Care are short-term options for managing acute symptom crises, while Respite Care offers essential support for family caregivers.

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General Inpatient Care (GIP)

 Covered by Medicare, Medicaid, and many private insurance plans, this level involves moving you to a contracted hospital, hospice house, inpatient unit, or specialized nursing facility bed. This is used for acute symptom management that cannot be effectively achieved in your home setting, with treatment strictly focused on symptoms related to your hospice diagnosis, demonstrating our determination in ensuring optimal comfort and peaceful transitions.

Inpatient Respite Care (IRC)

Provided at a contracted nursing facility for up to five days, Inpatient Respite Care offers temporary relief for your primary caregiver—giving them the rest they need while ensuring you receive continuous expert hospice care. This level of care offers pure relief and peace of mind for families.

Continuous Home Care (CHC)

When a patient experiences a period of crisis with severe symptoms (such as uncontrolled pain or acute shortness of breath), Continuous Home Care can be provided. This involves a higher level of skilled nursing care delivered continuously in the home for a short period (typically 8-24 hours per day) until the crisis is resolved, showcasing our team’s resolute commitment and dedication to restoring comfort and stability.

Routine Home Care (RHC)

This is the most common level of hospice care, provided in the patient’s chosen residence—your own home, a nursing facility, an assisted living facility, or a hospice house. It includes intermittent visits from our hospice team (nurses, aides, social workers, chaplains, volunteers) to provide symptom management, personal care, emotional support, and education for caregivers, delivered with gentle guidance and a focus on maximizing daily comfort and quality of life in familiar surroundings.