The Circle of Care: How Hospice Teams Work Together for You

Facing a life-limiting illness can feel isolating and overwhelming, not just for the patient but for the entire family. Many questions arise about comfort, support, and what the coming days will hold. During this profound time, you should not have to walk the journey alone. Hospice care introduces a compassionate and comprehensive support system often called the “Circle of Care.”

This isn’t just one person; it’s a dedicated, interdisciplinary team that works together with you, your family, and your primary doctor. Each member brings specialized skills to the table, creating a seamless network focused on providing physical comfort, emotional solace, and practical assistance. Together, they create a circle of care that surrounds your loved one and your family, ensuring every need is addressed with dignity and empathy.

Your Core Medical and Comfort Team

The foundation of hospice care is expert medical support focused on quality of life. This part of your team works to manage pain and other symptoms, ensuring your loved one remains as comfortable and peaceful as possible.

  • Hospice Physician or Medical Director: This doctor specializes in palliative care and works closely with your personal physician. They guide the medical plan, focusing on symptom management and comfort strategies tailored to the patient’s specific needs.
  • Registered Nurse (RN) Case Manager: Your RN Case Manager is often your main point of contact. They make regular visits to monitor the patient’s condition, administer medications, and adjust the care plan as needed. They are also a vital resource for educating the family on how to provide care and what to expect.
  • Hospice Aide (CNA): Hospice aides provide essential hands-on, personal care. They assist with daily activities like bathing, dressing, and eating, offering not just physical help but also companionship and a gentle, reassuring presence.

Your Emotional, Spiritual, and Practical Support Team

Hospice care is holistic, meaning it addresses the whole person—mind, body, and spirit. This part of the team focuses on the emotional and spiritual well-being of both the patient and their family.

  • Medical Social Worker: Navigating the emotional and practical challenges of end-of-life care can be difficult. A social worker provides counseling, helps families find community resources, assists with financial questions, and facilitates important conversations about end-of-life wishes.
  • Spiritual Care Coordinator or Chaplain: This team member offers non-denominational spiritual support that respects the patient’s and family’s beliefs and values. They are there to listen, provide comfort, help with spiritual questions, or simply be a peaceful presence during a difficult time.
  • Bereavement Counselor: Grief support doesn’t end when a loved one passes. The bereavement counselor provides support and resources to the family for up to a year or more, helping them navigate the complex journey of grief through counseling, support groups, and check-ins.

The Heart of the Circle: You and Your Loved One

While the professional team is vast, the two most important members of the hospice team are the patient and their family. You are at the absolute center of the Circle of Care. Your needs, preferences, and goals guide every decision the team makes.

The team’s primary role is to listen to you and honor your wishes. They are there to empower you with information, support your decisions, and ensure the care provided aligns perfectly with what is most important to your loved one. This collaborative approach ensures that care is not just something done to a patient, but something created with them.

Volunteers: The Gift of Community

Hospice volunteers are the heart of the team, offering companionship and support in countless ways. These specially trained individuals can read to a patient, play music, provide a listening ear, or simply sit in quiet companionship. They also offer crucial respite for caregivers, giving them a much-needed break to rest and recharge, knowing their loved one is in caring hands.

Exploring hospice means choosing a path of comprehensive support, not giving up. The Circle of Care is a promise that you and your family will be surrounded by expertise, compassion, and unwavering support every step of the way, ensuring that every moment matters.

If you have questions about how a dedicated hospice team can support your family, our compassionate experts at ViaQuest are here to provide answers and guidance. Please call us at 855.289.1722 to learn more about our approach to comfort, dignity, and care.

You can also download our Complete Guide to Hospice Care for comprehensive information about the services and support available to you and your loved ones.

Key Takeaways

  • The Hospice “Circle of Care” is a multidisciplinary team that includes medical, emotional, spiritual, and volunteer support.
  • The patient and their family are at the center of the team, and their personal preferences and goals guide the entire plan of care.
  • This collaborative approach ensures all needs are met, providing comfort, dignity, and support to ensure you do not walk the journey alone.

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Your in-kind donations provide direct comfort to our patients and support to their families. We gratefully accept items such as comfort blankets, pillows, medical equipment, books, puzzles, and other items that bring joy and comfort during difficult times. Contact us to learn about our current needs and donation guidelines.

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Prefer to give by check? Mail your donation directly to our foundation office. Your contribution will be processed securely and put to immediate use supporting our patients and families. Every check, regardless of size, represents your commitment to compassionate end-of-life care in our community.

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General Inpatient Care (GIP)

 Covered by Medicare, Medicaid, and many private insurance plans, this level involves moving you to a contracted hospital, hospice house, inpatient unit, or specialized nursing facility bed. This is used for acute symptom management that cannot be effectively achieved in your home setting, with treatment strictly focused on symptoms related to your hospice diagnosis, demonstrating our determination in ensuring optimal comfort and peaceful transitions.

Inpatient Respite Care (IRC)

Provided at a contracted nursing facility for up to five days, Inpatient Respite Care offers temporary relief for your primary caregiver—giving them the rest they need while ensuring you receive continuous expert hospice care. This level of care offers pure relief and peace of mind for families.

Continuous Home Care (CHC)

When a patient experiences a period of crisis with severe symptoms (such as uncontrolled pain or acute shortness of breath), Continuous Home Care can be provided. This involves a higher level of skilled nursing care delivered continuously in the home for a short period (typically 8-24 hours per day) until the crisis is resolved, showcasing our team’s resolute commitment and dedication to restoring comfort and stability.

Routine Home Care (RHC)

This is the most common level of hospice care, provided in the patient’s chosen residence—your own home, a nursing facility, an assisted living facility, or a hospice house. It includes intermittent visits from our hospice team (nurses, aides, social workers, chaplains, volunteers) to provide symptom management, personal care, emotional support, and education for caregivers, delivered with gentle guidance and a focus on maximizing daily comfort and quality of life in familiar surroundings.