Routine Home Care Explained: The Most Common Level of Hospice

When families begin to explore hospice, they often encounter new terms and concepts during an already emotional time. One of the most important things to understand is that hospice care is not one-size-fits-all. It is delivered through different “levels of care” designed to meet the specific, evolving needs of a patient and their family.

The foundation of this support system is Routine Home Care. As its name suggests, it is the most common level of hospice care provided to patients, offering comfort, dignity, and expert medical attention in a familiar setting.

This article will explain what Routine Home Care includes, who provides it, and how it supports patients and their loved ones on their end-of-life journey.

What is Routine Home Care?

Routine Home Care is the standard level of care provided by a hospice team to help manage a patient’s symptoms and support their quality of life. According to the Centers for Medicare & Medicaid Services, this is the level of care most hospice patients receive. The primary goal is to allow the patient to remain in the place they call home, whether that’s a private residence, an assisted living facility, or a nursing home.

This care is not 24/7, but rather consists of regular, scheduled visits from a dedicated team of professionals. The frequency of visits is determined by the patient’s individual care plan, which is developed in collaboration with the patient, their family, and the hospice team to address specific physical, emotional, and spiritual needs.

The Interdisciplinary Care Team

A core principle of hospice is holistic care, which means addressing the whole person, not just their illness. Routine Home Care is delivered by an interdisciplinary team that works together to provide comprehensive support. While team composition can vary, it typically includes:

  • Registered Nurse (RN) Case Manager: The RN coordinates the patient’s care plan, manages pain and other symptoms, and educates the family on medications and caregiving techniques.
  • Hospice Aide: Aides assist with personal care, such as bathing, dressing, and other activities of daily living, helping the patient maintain comfort and dignity.
  • Medical Social Worker: Social workers provide emotional support, counseling, and assistance with practical matters like financial planning or accessing community resources.
  • Spiritual Care Coordinator/Chaplain: Chaplains offer spiritual support tailored to the patient’s and family’s beliefs and values, regardless of their faith tradition.
  • Hospice Physician/Medical Director: A physician works with the patient’s primary doctor to oversee the medical aspects of the care plan.
  • Volunteers: Trained volunteers can provide companionship, respite for caregivers, or help with simple errands.

Services Provided Under Routine Home Care

During scheduled visits, the hospice team provides a wide range of services designed to enhance comfort and relieve stress for both the patient and their family. This is the most common level of hospice care precisely because it is so comprehensive. Services typically include:

  • Pain and Symptom Management: Expert assessment and management of pain, shortness of breath, nausea, anxiety, and other symptoms associated with a life-limiting illness.
  • Personal Care Assistance: Hands-on help with daily tasks to ensure the patient is comfortable and clean.
  • Emotional and Psychosocial Support: Counseling and support for the patient and their family to help them navigate the complex emotions that arise during this time.
  • Medical Supplies and Equipment: Coordination and delivery of necessary items like a hospital bed, oxygen, wound care supplies, and more.
  • Medication Management: All medications related to the hospice diagnosis and symptom management are covered and managed by the hospice team.
  • Caregiver Education and Support: The team empowers family caregivers by teaching them how to best care for their loved one and providing them with the emotional support they need.

Comfort and Connection Where It Matters Most

The true value of Routine Home Care is its focus on maintaining the patient’s quality of life in the environment where they feel most secure and connected. It is a philosophy of care that brings medical expertise, compassion, and support directly to the patient, honoring their wish to be at home, surrounded by the people and things they love.

By managing symptoms effectively and supporting the entire family unit, this foundational level of hospice care helps ensure that a patient’s final months and weeks are lived with dignity, peace, and meaning.

Understanding the different levels of hospice care can bring clarity and confidence during a difficult time. If you believe your loved one could benefit from the compassionate support provided by Routine Home Care, our team is here to answer your questions and guide you through the process. For a confidential conversation about your family’s needs, please call ViaQuest Hospice at 855.289.1722.

You can also download our Complete Guide to Hospice Care for comprehensive information about the services and support available to you and your family.

Key Takeaways

  • Routine Home Care is the most common level of hospice care, designed to manage symptoms and provide support where the patient lives.
  • Care is delivered through scheduled visits from a complete interdisciplinary team, including nurses, aides, social workers, and spiritual coordinators.
  • The focus is on enhancing quality of life through pain management, personal care, and emotional and spiritual support for both the patient and their family.

Read more related articles

Insights on End-of-Life Care, Grief Support, and Family Wellbeing


The Compassion Chronicle

Join our community for compassionate advice, inspiration, and resources to help you and your loved ones find peace through the journey.
Gifts in Kind

Your in-kind donations provide direct comfort to our patients and support to their families. We gratefully accept items such as comfort blankets, pillows, medical equipment, books, puzzles, and other items that bring joy and comfort during difficult times. Contact us to learn about our current needs and donation guidelines.

Mail a Check

Prefer to give by check? Mail your donation directly to our foundation office. Your contribution will be processed securely and put to immediate use supporting our patients and families. Every check, regardless of size, represents your commitment to compassionate end-of-life care in our community.

Mail donations to:
ViaQuest Foundation
525 Metro Place N, Dublin OH 43017

Kroger Community Rewards Program

Support ViaQuest Hospice every time you shop at Kroger with no additional cost to you. Simply link your Kroger Plus Card to our organization, and a percentage of your eligible purchases will be donated to support our hospice services. It’s an easy way to make a difference while taking care of your everyday needs.

PayPal Donation

Make an immediate impact with a secure online donation through PayPal. Your contribution directly supports our mission to provide compassionate hospice care to families in their time of greatest need. Every dollar helps us deliver comfort, dignity, and peace during life’s most precious moments.

Non-Discrimination Notice

Notice of Privacy Practices

Enter your email address to receive the guide

General Inpatient Care (GIP)

 Covered by Medicare, Medicaid, and many private insurance plans, this level involves moving you to a contracted hospital, hospice house, inpatient unit, or specialized nursing facility bed. This is used for acute symptom management that cannot be effectively achieved in your home setting, with treatment strictly focused on symptoms related to your hospice diagnosis, demonstrating our determination in ensuring optimal comfort and peaceful transitions.

Inpatient Respite Care (IRC)

Provided at a contracted nursing facility for up to five days, Inpatient Respite Care offers temporary relief for your primary caregiver—giving them the rest they need while ensuring you receive continuous expert hospice care. This level of care offers pure relief and peace of mind for families.

Continuous Home Care (CHC)

When a patient experiences a period of crisis with severe symptoms (such as uncontrolled pain or acute shortness of breath), Continuous Home Care can be provided. This involves a higher level of skilled nursing care delivered continuously in the home for a short period (typically 8-24 hours per day) until the crisis is resolved, showcasing our team’s resolute commitment and dedication to restoring comfort and stability.

Routine Home Care (RHC)

This is the most common level of hospice care, provided in the patient’s chosen residence—your own home, a nursing facility, an assisted living facility, or a hospice house. It includes intermittent visits from our hospice team (nurses, aides, social workers, chaplains, volunteers) to provide symptom management, personal care, emotional support, and education for caregivers, delivered with gentle guidance and a focus on maximizing daily comfort and quality of life in familiar surroundings.